Shopping Terms and Conditions
You can order by contacting me by using the contact form on this website or by using the shopping cart. By ordering the goods you agree to be bound by these terms and conditions. You may cancel your order by contacting us no later than 3 days after placing the order. You do not own the goods until we have received payment in full. If reasons beyond the control of the party (weather, illness) prevent either party from fulfilling their agreement, each will advise the other as soon as is reasonably practicable to make alternative arrangements. This does not affect your customer’s right to cancel. The prices quoted on the site include shipping costs for mainland UK only.
Post and Packing
All works well be securely packed. Paintings on canvas will be wrapped in bubblewrap or equivalent (where possible I will use a more ecological equivalent), then securely packed in cardboard boxes. In addition framed paintings will be fitted with corner protectors. Works on paper are mounted in a mat with backing board, sealed in a cello bag (see framing and presentation), sandwiched between two sturdy layers of cardboard and placed in a Jiffy bag, paper envelope or brown wrapping paper, depending on size.
is via Paypal in British pounds sterling. You do not have to have a PayPal account to do this, you can use the PayPal service with your ordinary credit or debit card. I do not store credit card or bank details in any form.
will be by first class Royal Mail in the UK, DPD or Parcel Force, using recorded delivery and so you will need to sign for it on arrival. I cannot refund you if items go missing in transit. I am happy to ship outside the UK and will use a specialist shipping company to ensure your piece arrives safely. This may incur other charges such as import duties or taxes which will be added to the shipping cost. Please contact me if you are interested in purchasing from outside the UK mainland. Works on paper that are framed behind glass cannot be sent by post and therefore need to be collected from my studio. If you live locally (within 15 miles) it may be possible for me to deliver the work in person, by arrangement. Shipping costs cover labour, packing and transport fees.
I will aim to dispatch your painting within 3 to 7 working days of receiving payment in my account. For larger pieces it may take longer but this will be by prior agreement between you, as the purchaser, and myself.
Returns policy and refunds
as this artwork is going to be part of your, or sometimes another person's, home, it is important to me that you are completely happy with your purchase. Therefore, if this is not the case and you contact me within 7 days of receipt of the work, you have the option to return the undamaged piece to me by the same tracked carrier, packed to the same standard. On receipt of the undamaged work I will refund the purchase price to you minus the cost of shipping and PayPal fees. All work is carefully packed and wrapped. If you receive a piece that is damaged please contact me within 7 days with a photograph. Risk of damage to the goods will pass to you when the goods are delivered to you. Payment will be refunded minus the shipping and PayPal fees. NB. Please note I am unable to offer a refund or accept returns from any country outside the UK.
The Old School, Burrington, Ludlow. SY8 2HT, Herefordshire. UK
By submitting your details you consent to us sending you newsletters, exhibition invitations and other promotional materials concerning our business. If you would like to amend your details or unsubscribe please contact me at ghislainebeeson@.co.uk We will never sell your information to third parties. For further details please read below:
Definitions and interpretation
Data - collectively all information that you submit to Ghislaine Beeson via the Website.This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
Data Protection Laws - any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;
GDPR - the General Data Protection Regulation (EU) 2016/679;
Ghislaine Beeson, or us Ghislaine Beeson of The Old School, Burrington, Ludlow, Herefordshire , SY8 2HT
User or you - any third party that accesses the Website and is not either (i) employed by Ghislaine Beeson and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Ghislaine Beeson and accessing the Website in connection with the provision of such services; and
Website - the website that you are currently using, www.ghislainebeeson.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
a. the singular includes the plural and vice versa;
c. a reference to a person includes firms, companies, government entities, trusts and partnerships;
d. "including" is understood to mean "including without limitation";
e. reference to any statutory provision includes any modification or amendment of it;
4. For purposes of the applicable Data Protection Laws, Ghislaine Beeson is the "data controller". This means that Ghislaine Beeson determines the purposes for which, and the manner in which, your Data is processed.
5. We may collect the following Data, which includes personal Data, from you:
a. contact Information such as email addresses and telephone numbers;
How we collect Data
6. We collect Data in the following ways:
a. data is given to us by you; and
b. data is collected automatically.
Data that is given to us by you
7. Ghislaine Beeson will collect your Data in a number of ways, for example:
a. when you contact us through the Website, by telephone, post, e-mail or through any other means;
b. when you elect to receive marketing communications from us;
Data that is collected automatically
8. To the extent that you access the Website, we will collect your Data automatically, for example:
a. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
Our use of Data
9. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
a. internal record keeping;
b. improvement of our products / services;
c. transmission by email of marketing materials that may be of interest to you;
10. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).
11. For the delivery of direct marketing to you via e-mail, we'll need your consent, whether via an opt-in or soft-opt-in:
a. soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under "soft opt-in" consent, we will take your consent as given unless you opt-out.
b. for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we'll provide.
c. if you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed "Your rights" below.
Who we share Data with
12. We may share your Data with the following groups of people for the following reasons:
a. third party service providers who provide services to us which require the processing of personal data - to help third party service providers in receipt of any shared data to perform functions on our behalf to help ensure the website runs smoothly;
Keeping Data secure
13. We will use technical and organisational measures to safeguard your Data, for example:
a. access to your account is controlled by a password and a user name that is unique to you.
b. we store your Data on secure servers.
14. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: firstname.lastname@example.org
15. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
17. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
18. You have the following rights in relation to your Data:
a. Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
b. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
c. Right to erase - the right to request that we delete or remove your Data from our systems.
d. Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.
e. Right to data portability - the right to request that we move, copy or transfer your Data.
f. Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.
19. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: email@example.com
20. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/.
21. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
Links to other websites
Changes of business ownership and control
24. We may also disclose Data to a prospective purchaser of our business or any part of it.
25. In the above instances, we will take steps with the aim of ensuring your privacy is protected.
28. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
29. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
26 February 2020